Starting a Support Chat and Saving the Transcript
March 18 2025 11:08pmSupport Chat Widget:
Unable to find what you are looking for? Select the Kryterion icon located in the lower-right corner of this window. A virtual agent will assist you in finding a related article for your inquiry, otherwise, you may proceed forward in talking with a live agent.
After interacting with a live agent, your support transcript can be emailed to the address you provided during your conversation with the virtual agent. Before ending the chat, you may request the live agent to send you a copy via email.